Our contact details
Loukah Consulting Ltd t/a Ben Morrison Consulting
167 London Rd, Leicester
0770 326 388
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Name, email address and contact number
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You have expressed an interest in us contacting you to provide you with services
- You wish to be added to our mailing list for future services
We use the information that you have given us in order to contact you to provide you with services, via email, telephone or video call.
We may share this information with a third party such as an email mailing system.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
When you make contact, we will add your contact details to our contact management database, and we will use those details to stay in touch with. If we end up working together your data will be transferred to our bookkeeping software as well. Your data may be held in documents in various ways, such as proposals to explain our work, contracts for our work together and in the course of our work together.
All of our systems are cloud-based and can be accessed globally via secure log-in systems. Access is limited to staff and associates of Loukah Consulting Ltd only, with limited access to client file areas for our clients.
We keep electronic data of personal information provided by potential clients and other users of this website for a period of three years from receiving. We will then dispose your information by securely deleting the data.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com 0770 326 388 if you wish to make a request.
Created 05/03/2021 Next review 05/03/2021
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Loukah Consulting Ltd t/a Ben Morrison Consulting 167 London Rd, Leicester LE2 1EG or call 07710 326 388 or email firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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