Privacy Policy

Loukah Consulting Ltd t/a Ben Morrison Consulting Privacy Policy

Our contact details

Loukah Consulting Ltd t/a Ben Morrison Consulting

167 London Rd, Leicester

LE2 1EG

0770 326 388

ben@benmorrison.consulting

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Name, email address and contact number

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have expressed an interest in us contacting you to provide you with services
  • You wish to be added to our mailing list for future services

We use the information that you have given us in order to contact you to provide you with services, via email, telephone or video call.

We may share this information with a third party such as an email mailing system.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting ben@benmorrison.consulting

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 

How we store your personal information

When you make contact, we will add your contact details to our contact management database, and we will use those details to stay in touch with. If we end up working together your data will be transferred to our bookkeeping software as well. Your data may be held in documents in various ways, such as proposals to explain our work, contracts for our work together and in the course of our work together.

All of our systems are cloud-based and can be accessed globally via secure log-in systems. Access is limited to staff and associates of Loukah Consulting Ltd only, with limited access to client file areas for our clients.

We keep electronic data of personal information provided by potential clients and other users of this website for a period of three years from receiving. We will then dispose your information by securely deleting the data.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at ben@benmorrison.consulting 0770 326 388 if you wish to make a request.

Created 05/03/2021 Next review 05/03/2021

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Loukah Consulting Ltd t/a Ben Morrison Consulting 167 London Rd, Leicester LE2 1EG or call 07710 326 388 or email ben@benmorrison.consulting

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Cookies Policy

This policy explains what cookies are, how Vetlife use them on our website and what you can do to manage how they are used.
1. Cookies and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

  • Make our website work as you’d expect.
  • Remember your settings during and between visits.
  • Improve the speed/security of the site.
  • Allow you to share pages with social networks like Facebook.
  • Continuously improve our website for you.
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do).
  • Granting us permission to use cookies.

If the settings on your browser that you are using to view this website are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

2. How long do cookies last?

When a web server sends a cookie, it asks your browser to keep that particular cookie until a certain date and time. These dates can be:

  • Some date in the future – which might be a few minutes or a few hours from now (to track something like your form completions). The cookie might expire many years in the future, to keep track of your browser for a long time.
  • When you close your browser – this is called a session cookie, the next time you start your browser these will have vanished.
  • Some date in the past – this is how the server asks a browser to remove a previously-stored cookie.
3.Anonymous visitor statistics cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using, how long they spend on the site, what page they look at, etc. This helps us to continuously improve our website. These analytics programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to develop our services for you.

Our site uses the following analytics programs:

Google Analytics. Advertising or targeting cookies

These types of cookies are used to deliver adverts which will be more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of the advertising campaign. They are normally placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Targeting or advertising cookies will often be linked to site functionality provided by the other organisation.

4. Social website cookies

So you can easily ‘Like’ or ‘Share’ our content on social network sites, we have sharing buttons on our site. The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

5. Turning cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, will likely limit the functionality of our website and a large proportion of the world’s websites as cookies are a standard part of most modern websites.